Shipping & Returns
π Cash On Delivery β Payment Not Required
We offer hassle-free Cash on Delivery (COD), meaning you only pay when the product arrives at your doorstep.
π¦ Shipping Options
We ship our products using trusted delivery partners:
- π Pathao
- π¦ Steadfast
- π Redx
- ποΈ Lalamove
π Inside Dhaka
- π° 70 TK delivery fee
- π Delivery in 1 β 2 working days
π Outside Dhaka
- π° 120 TK delivery fee
- π Delivery in 3 β 5 working days
π Refund & Return Policy β iPhone Cover House
At iPhone Cover House, we strive for customer satisfaction. However, we only accept returns and refunds under specific conditions:
π΅ Cash on Delivery (COD) Policy
We only accept Cash on Delivery (COD). This means payment is collected by the delivery person when they arrive at your location.
π¦ Shipping Errors or Wrong Products
- If we send the wrong product, incorrect size, or missing items, we will accept a return and offer a refund or exchange.
β οΈ Damaged or Defective Products
- If the product is damaged during shipping or is defective upon arrival, we will accept a return and provide a refund or replacement.
π« Change of Mind
- We do not accept returns or refunds if you simply change your mind after purchasing.
π° Refund Process
- Refunds will only be processed if our delivery person identifies a defect or issue with the product at the time of delivery.
- If no defect is found, we cannot accept the return.
β³ Return Timeframe
- All return requests must be made within 1 day of receiving the product.
- After this period, we cannot accept any returns or refunds.
π How to Request a Return
- If there is an issue, contact us immediately while the delivery person is still at your location.
- We will guide you through the return process.
Thank you for choosing iPhone Cover House! π