Shipping & Returns
🚚 Cash On Delivery – Payment Not Required
We offer hassle-free Cash on Delivery (COD), meaning you only pay when the product arrives at your doorstep.
📦 Shipping Options
We ship our products using trusted delivery partners:
- 🚀 Pathao
- 📦 Steadfast
- 🚚 Redx
- 🏍️ Lalamove
📍 Inside Dhaka
- 💰 70 TK delivery fee
- 📆 Delivery in 1 – 2 working days
🌍 Outside Dhaka
- 💰 120 TK delivery fee
- 📆 Delivery in 3 – 5 working days
🔄 Refund & Return Policy – iPhone Cover House
At iPhone Cover House, we strive for customer satisfaction. However, we only accept returns and refunds under specific conditions:
💵 Cash on Delivery (COD) Policy
We only accept Cash on Delivery (COD). This means payment is collected by the delivery person when they arrive at your location.
📦 Shipping Errors or Wrong Products
- If we send the wrong product, incorrect size, or missing items, we will accept a return and offer a refund or exchange.
⚠️ Damaged or Defective Products
- If the product is damaged during shipping or is defective upon arrival, we will accept a return and provide a refund or replacement.
🚫 Change of Mind
- We do not accept returns or refunds if you simply change your mind after purchasing.
💰 Refund Process
- Refunds will only be processed if our delivery person identifies a defect or issue with the product at the time of delivery.
- If no defect is found, we cannot accept the return.
⏳ Return Timeframe
- All return requests must be made within 1 day of receiving the product.
- After this period, we cannot accept any returns or refunds.
📞 How to Request a Return
- If there is an issue, contact us immediately while the delivery person is still at your location.
- We will guide you through the return process.
Thank you for choosing iPhone Cover House! 💙